Strengthening Cyber Readiness Across a Major UK Government Department

A large UK government department, responsible for services used by millions, needed to strengthen cyber capability across two critical technical teams: Incident Management and DevSecOps. With growing security demands and a need to safeguard sensitive national data, the organisation set out to find a solution that could up-skill teams, validate existing capabilities, and provide measurable evidence of readiness.

After a competitive procurement process and proof-of-value trials, the department selected Immersive Labs to deliver scalable, hands-on cyber training aligned to real roles and real threats.

A Targeted, Role-Aligned Skills Strategy

Immersive Labs worked closely with team leaders to understand skill gaps and implement structured, custom learning pathways. These pathways, supported through monthly progress reviews, enabled ongoing development, accountability, and visibility of improvement across both teams.

Through hands-on labs and curated training content, the Incident Management Team strengthened its core response capabilities, while the DevSecOps team built foundational secure development and AppSec skills aligned to daily responsibilities.

Measurable Progress and Improved Cyber Resilience

Both teams have seen higher engagement, increased confidence, and clearer proof of capability. The department has embedded a continuous learning culture anchored in Immersive’s Prove, Improve, Benchmark, and Report framework, ensuring its most essential technical teams are better prepared to defend against emerging threats.

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