How Elastic Transformed Incident Readiness with Measurable, Multi-Team Cyber Drills

Discover how Elastic moved beyond traditional tabletop exercises to measure performance, benchmark global teams, and build real-world confidence in incident response.

When you’re responsible for protecting a global cloud environment, incident response isn’t theoretical, it’s critical.

Elastic needed a scalable, data-driven way to test readiness across technical teams, operational leaders, and executives. Traditional tabletop exercises lacked technical depth, measurable outcomes, and cross-team visibility.

They turned to Immersive to change that.

The Challenge

Elastic needed to:

• Test incident readiness across globally distributed teams

• Measure both technical performance and decision-making

• Break down silos between leadership and technical responders

• Reduce administrative overhead from traditional exercises

Existing approaches made it difficult to understand how teams would perform together under real pressure.

The Solution

Using Immersive’s cyber drills and crisis simulations, Elastic was able to:

• Run realistic, hands-on exercises across multiple teams and regions

• Capture measurable data on performance, timing, and decision-making

• Benchmark teams against each other

• Identify gaps in playbooks and technical capabilities

Every participant had to make decisions and assign confidence levels to each one, closely mirroring real incident pressure.

Key Outcomes:

• Measurable Readiness

• Global Benchmarking

• Targeted Improvement

• Stronger Team Performance

• Increased Confidence